PRIVACY POLICY

Commitment

At Coast2Coast we take pride in bringing you the finest selection of culinary gadgetry and accoutrements for the seasoned gourmet, and those aspiring to be. We are very proud to be opening our very own website, and bringing our passion for cooking directly to you!

Payment

Visa & MasterCard accepted as payment. All prices are in Canadian Dollars and orders are shipped from Vancouver, BC Canadian residents are subject to GST or HST, based on where your order is shipped to. As of April 1, 2013 the sales tax applied to the following Canadian Provinces and Territories are: BC GST 5%/PST 7%. ON, NB & NL HST 13%, PEI HST 14%,NS HST 15%. All other Provinces and Territories are 5% GST Only.

Shipping

Most shipments are sent via Canada Post Expedited Parcel Service or Purolator Courier and should arrive within 3-14 business days to most Canadian addresses. Orders are shipped using either regular ground service or expedited service. You can track your parcel with the Tracking Number provided in the email sent confirming the shipment. Domestically it takes 2 – 10 days standard service and 1 – 3 days expedited.

Refunds and Exchanges

Orders are shipped via reliable carriers to ensure safe and timely delivery at a reasonable cost. Merchandise leaves in good condition; each shipment is checked twice and every precaution is taken to avoid errors. Please unpack carefully, checking packing material thoroughly for small items. All claims for damages, defective merchandise or errors must be made within five (5) days of receipt of shipment and will be corrected immediately. Returns due to customer errors may be returned freight prepaid by customer upon receiving an authorization number. Please ensure both product and packaging are in re-sellable condition.

FROM OUR BLOG